AGB EN

General Terms and Conditions Hotel Bären Ringgenberg GmbH, Hauptstrasse 128,
3852 Ringgenberg, Switzerland, +41 33 822 19 31
UID & VAT No. CHE-109.597.444

1. SCOPE OF APPLICATION

1. these terms and conditions apply to contracts for the rental of hotel rooms for accommodation.
rooms for accommodation and other services of the hotel (hotel accommodation contract).
(hotel accommodation contract).

2. subletting or re-letting of the rooms provided as well as their use for other purposes
other than for lodging purposes require the prior consent of the hotel in text form.
Hotel in text form.

3. the customer's general terms and conditions shall apply only if this has been expressly
previously expressly agreed in text form.

2. CONCLUSION OF CONTRACT, CONTRACTING PARTIES, STATUTE OF LIMITATIONS

(1) The hotel is free to confirm the room reservation in text form.

(2) The contracting parties are the hotel and the customer. If a third party has ordered for the customer
customer, he shall be liable to the hotel together with the customer as joint and
joint and several debtor.

3. all claims against the hotel are subject to a limitation period of one year after the
statutory commencement of the limitation period. Claims for damages shall become statute-barred after five years.
The shortening of the statute of limitations does not apply to claims that are based on a
intentional or grossly negligent breach of duty by the hotel.

3. SERVICES, PRICES, PAYMENT, SET-OFF

1. the hotel is obligated to provide the rooms booked by the customer and to render the agreed services.
to provide the agreed services. 2.

2. the customer is obligated to pay the prices applicable to the provision of the room and the other services
the hotel's prices for the provision of the room and for the other services
pay. This also applies to services and expenses of the hotel to third parties arranged by the customer.
hotel to third parties. The agreed prices include the respective statutory
value added tax.

3. the hotel may give its consent to a subsequent reduction in the number of rooms
number of rooms booked, the hotel's services or the customer's length of stay.
or the duration of the customer's stay, provided that the price of the rooms and/or the
the price for the rooms and/or for the other services of the hotel increases. 4.

4. invoices of the hotel are payable within 14 days from the date of sending the invoice
without deduction. In case of late payment, the hotel is entitled to charge a lump sum
(late payment surcharge, handling fee) in the amount of 30.00 francs.

The hotel is entitled to demand an advance payment or security deposit from the customer upon conclusion of the
advance payment or security deposit.

6. in justified cases, e.g. payment arrears of the customer, the hotel is
entitled to refuse further services.

7. the customer may only set off an undisputed or legally binding claim against a claim of the hotel.
or set off against a claim of the hotel.

4. cancellation by the customer (cancellation, cancellation and no-show)

1. a withdrawal of the customer from the contract concluded with the hotel requires the
the agreement of the hotel in text form. If this is not done, the agreed price from the contract is to be
agreed price from the contract must be paid even if the customer does not use contractual
services are not used.

2) If the hotel and the customer have agreed on a date for the cost-free
contract in text form, the customer may withdraw from the contract until that date without
contract until then without triggering payment or damage claims of the hotel.
trigger claims for payment or damages. The customer's right of withdrawal expires if he does not exercise his right of withdrawal by the
right to withdraw from the contract in text form by the agreed date.
in text form.

3. in the case of rooms not used by the customer, the hotel shall be entitled to
the hotel shall credit the income from renting these rooms to other parties. If the
rooms are not rented to other parties, the hotel may charge 100% of the contractually agreed
the contractually agreed remuneration at 100%.

4. a right to withdraw from the contract concluded with the hotel expires from
two weeks prior to the contractually agreed date of arrival. The cancellation conditions of the
hotel apply.

5. CANCELLATION BY THE HOTEL

1. if it was agreed in text form that the customer can withdraw from the contract free of charge within a certain
contract free of charge within a certain period, the hotel is also entitled to withdraw from the
the hotel is also entitled to withdraw from the contract within this period (e.g. failure to
contractually agreed advance payment).

2. in case of justified withdrawal of the hotel no claim of the customer for
compensation.

6. ROOM PROVISION, HANDOVER AND RETURN

1. the customer does not acquire a claim to the provision of certain rooms,
unless this has been expressly agreed in text form. 2.

2. booked rooms are available to the customer from 14:00 on the agreed arrival day.
day of arrival. The customer has no right to earlier
provision. 3.

3. on the agreed day of departure, the rooms must be vacated and made available to the hotel by 11:00 a.m. at the latest.
at the latest. After this time, the hotel may charge the customer for the
for the use of the room in excess of the contract until 14:00 hrs.
50% of the full accommodation price (list price), thereafter 100%

7. LIABILITY OF THE HOTEL

1. the hotel is liable for its obligations under the contract. Claims of the
customer for damages are excluded. Excluded from this are
Damages resulting from injury to life, body or health, if
the hotel is responsible for the breach of duty, other damages that are based on a
other damages that are based on an intentional or grossly negligent breach of duty by the hotel and
damages that are based on an intentional or negligent breach of typical contractual
typical contractual obligations of the hotel. Should disturbances or deficiencies occur in
the hotel's services, the hotel will make every effort to remedy the defect upon
or upon immediate complaint by the customer, the hotel will endeavor to remedy the situation. The customer is
customer is obligated to contribute what is reasonable for him to remedy the disruption and to
possible damage to a minimum.

2. the hotel shall be liable to the customer for items brought into the hotel in accordance with the statutory provisions.
statutory provisions. Accordingly, liability shall be limited to one hundred times the room rate
room rate, but not more than Fr. 3,500.00 and, in deviation from this, for money, securities and valuables
and valuables up to a maximum of Fr. 800.-- Money, securities and valuables
can be stored in the hotel safe (if available) up to a maximum value of Fr. 3,500.

3. if the customer is provided with a parking space in the garage or in a hotel parking lot,
parking space is made available to the customer, even for a fee, this does not constitute a
contract of safekeeping comes into being. In the event of loss of or damage to vehicles parked or
parked or maneuvered motor vehicles, trailers, motorcycles or trailers and their
or trailers and their contents, the hotel is not liable, except in the case of intent or
gross negligence.

8. FINAL PROVISIONS

1. amendments and additions to the contract or these general terms and conditions
Terms and Conditions shall be made in text form. Unilateral changes or
additions by the customer are ineffective.

2. place of performance and payment is the location of the hotel.

3. swiss law shall apply. 

4. should individual provisions of these general terms and conditions
invalid or void, this shall not affect the validity of the remaining provisions.
remaining provisions shall not be affected. In all other respects the legal
provisions shall apply.

Hotel Bären Ringgenberg GmbH, 01.01.2022